Fraser Hart invest heavily in the training and development of all of its staff to ensure that their skills and product knowledge are consistently of the highest standard. As a result Fraser Hart have a high proportion of staff with accredited National Association of Goldsmiths qualifications further consolidating the high level of service and expertise available in all our stores.
Fraser Hart was voted number 44 in The Sunday Times, as 100 Best Companies to Work for in 2013.
The basis of this growth is Fraser Hart’s commitment to offering its customers attractive, desirable, top quality products at competitive prices, with an emphasis on the highest levels of customer service and value for money within a relaxing and luxurious setting in our stores.
Fraser Hart is the largest independent jewellery and watch retailers with a network of 42 shops in many of the major commercial centres across the UK. We are proud to have been appointed agents for some of the world's top brands including Rolex, Cartier, Chopard, Bulgari, IWC and Breitling.
Our services are the scope of wide range of luxurious jewellery, watches and precious metals such as bangles, rings, cufflinks, pendants, bracelets, necklaces and earrings.
Why choose Fraser Hart
Valuation and insurance service, Complete repair alongside expert knowledge and advice on all aspects of jewellery and watch care and maintenance.
Jewellery and ring service enabling customers to design and customise their own unique piece of jewellery to suit their specific requirements.
The delivery time is usually within 5 working days. You will be notify by an email when your order has been received and will send you another email to confirm that your order has been despatched and is ready for collection in your preferred store.
All Fraser Hart orders are delivered by Royal Mail Special delivery and will require a signature upon receipt.
Standard delivery is £3.00 and FREE on orders of £50 or more (Monday to Friday)
Express delivery is £5.00 and FREE on orders of £200 or more (Monday to Friday).
RETURN & REFUND POLICY
Fraser Hart ensure that you are completely satisfied with your purchase from online
-- Offer a 30-day money-back guarantee.
-- Items returned must be in their original condition.
-- Returns can be made in-store or through post.
-- Forward the item to your nearest Fraser Hart store along with your despatch note as proof of purchase.
-- Bring along the payment card that was used to place the order.
-- Refunds will only be made to the card that was used to purchase.
-- We reserve the right to decline an exchange or refund any items where you have failed to take reasonable care, whether whilst when returning them or in your possession
How to shop
-- Visit our website
-- Create an account
-- Click on the category to select the product you want to shop
-- If product is not found under the product category, proceed by entering the product name in the search box
-- Click on the item title of product
-- Select quantity
-- Add to box
-- Complete order and check out
-- Edit bag if needed
-- Proceed to check out
-- Enter billing information
-- Delivery method
-- Secure payment method
-- Complete order
How Fraser hart works
-- Visit site
-- Select a product
-- Make payment
-- Enter shipping & customer information
-- Await delivery