Added 1 years ago
Added 1 years ago
Added 1 years ago
Added 1 years ago
Tired of those same old boring shoes? Well here is time for you to look way hotter and take every step in style! Hotter shoes sophisticate those feet looking stunning and hot, and not that only, it is so comfortable and feet friendly, helping you take every step in total confidence. With its fine leather, and anatomically designed smooth internal seems for sheer comfort and shock absorbing sole, there is no better way to a healthy and happy feet. There is no restriction whatsoever! Your toes get total freedom to flex freely. It is so passionate with combining time shoe making technics and designing footwear with absolute comfort and style.
Born the year his parents opened a slippers making factory, Stewart Houlgrave, founder of Hotter Comfort Concept has always had the desire to design and create shoes as comfortable as slippers. By the early 1990s he reached a significant turning point-the launch of Hotter Comfort Concept. In 1959 his father, Thomas Houlgrave, decides to use the experience he'd gained at the Skelmersdale shoe company to invest time, money and energy in setting up his own business to manufacture slippers. With the support of his mother, Harriet, he sets up Beaconsfield Footware. In 1985, Stewart Houlgrave had made shoes, polished shoes, been on the road selling shoes but his overriding passion is designing shoes. He has travelled thousands of miles each year in his quest to find ways to design and make shoes that are as comfortable as slippers. In 1992, he discovered the lightness, comfort and shock absorbing qualities of a material called polyurethane. He carefully designed lots more comfort features into these shoes to make them look stylish...thus, the Hotter Concept was born. In 1997 alongside comfort and design, quality is crucial. Thus, it invested in the "Rolls Royce" of shoe making machines and bought the first of its four DESMA machines. Production steps up to meet the demand for comfy shoes that is coming through its brand new 20 seater call centre. In 1999 ,its 40th year, the founder celebrates with long servers who have worked at Hotter for over 20 years and sales of shoes in Garden centres began after he visited one near his home. In 2002, he decided to test Hotter shoes on the high street opening its first store in South Port. The calendar Girls visits the factory to see how their favorite footwear is made and they were persuaded to pose wearing nothing but Hotter Shoes to raise money for leukaemia research. In 2008, hundreds of Hotter fans join with the Calendar Girls in South Port Chester and Bournemouth to raise over £ 50,000 for Leukaemia Research. In 2015, Hotter was awarded a Queen's award for enterprise and named Uk Manufacturer Of The Year!
With innovative thinking, hardwork and a passion for perfection , the founder of this wonderful comfy shoe brand have steered progression from shoemaker into international shoe business . It is amazing to think that nowadays Hotter shoes are made and sold in its own stores, on the internet and directly to customers across the world through its friendly customer service centre. With over one million happy Hotter customers enjoying its shoes and with more fans all over the world buying their first pair every day.
Every product sold undergoes the strictest quality control procedure before it reaches you. Hotter's 100% Happy Guarantee allows you to send your items straight back for an exchange or refund. No quibble, your comfort is Hotter's promise. Simply return or exchange within 90 days of purchase. During Sale periods you are to return any goods for exchange within 14 days of receipt. This will insure that you receive your replacement goods at Sale prices. Your goods will be exchanged or replaced from the Mail Order catalogue, from www.hotter.com or from Hotter stores if they are returned within 90 days of you receiving them, however, to ensure that any exchange is processed in line with your original purchase price, you may return any unwanted goods at your earliest convenience. Here are offers of UK returns services, please use whichever is most convenient:
Hermes courier collection - You can arrange collection from your home at www.hotter.com/collections, or by contacting your local courier by telephone if their details are shown on the outside of your parcel. Hermes Parcel Shop stores - you can find details of your nearest location here www.myhermes.co.uk/parcelshop-finder PLEASE NOTE you cannot currently return items purchased via PayPal to our Hotter stores.
It should be ensured that the parcel is packaged into a single parcel and be securely packaged. Endeavour to complete the returns section of the order form and include this with your parcel in order to ensure that the requisite action is taken upon receipt of your returned goods. If shoes have been purchased from retail outlets, the shoes should be returned to the same original place of purchase. If not possible, no worries, just contact the Retail Support Department on 0800 028 3412 with details of when and where the shoes were purchased. Your refund will be processed through your original payment method for instance if the original order was paid for by debit or credit card, the refund will be made to your card also if the original order was paid for by cheque, then the refund will be returned to you by cheque.
If you are in need of an exchange for an item with delivery to a UK address charges are free if you use one of the pre-paid services. If you also require a refund for your returned good you will be charged £2.50 to cover return postage if you use one of the pre-paid services. The amount will be deducted from your refund. Instead of a refund you will not incur this charge by choosing a replacement item and this does not affect your statutory rights.
In a situation whereby a returned item goes missing, there would be need to see the proof of postage that was issued by the Hermes courier or the Hermes Parcel Shop at the time when the parcel is returned. This should be sent along with a covering letter, to the "Mail Order Claims Department".
The content of the letter should include details of the style, colour and size of the item in which you returned. A letter addressed to Hotter marked for the attention of the "Mail Order Claims Department" including the following information: Style, colour and size of the goods returned, date that the goods were returned and address of Hermes Parcel Shop should be used to return the goods if you do not have the proof of postage.
The receipt of your order will be confirmed within the hour you order from the website. After your items have been selected from the warehouse and dispatched to your preferred delivery address, you will be charged using the payment method chosen. Where a product is still in stock it will be shipped to you within 14 days (3-5 days for the Expedited Shipping service). You will be contacted within 3 working days to be advised on the expected delivery date, if an item is out of stock. Alternatives will be discussed with you If this date is not convenient but you will have to allow at least 14 days (5 days for Expedited Shipping) to have your shoes delivered to your doorstep. If staying outside USA, this may be longer.
Hotter's shipping services offers the best services with its aim to make its shipping service as fast and convenient as possible. It has a scale of shipping charges which are dependent on your world-wide location.
Hotter gives out special offers. Having received any special promotional code enter it in your basket at checkout and the appropriate promotion or discount will be applied to your order. It is pertinent to note that promotional codes are not applicable to factory clearance, sale or last chance items, or to shoe care products. Only one promotional code or voucher per transaction can be used. You can no longer purchase gift vouchers from Hotter as they are no longer available to purchase, however, you can use existing gift vouchers as payment for products in promotions such as the 'three for two' offer.