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Added 1 years ago
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The company has over 20 stores in the UK, offering fast delivery, reliable customer service and a great shopping experience on the website. Furthermore, the company’s impressive ranking of Feefo attests to its excellent customer service.
Background
Suit Direct is a member of the Braid Group, a large menswear company in the UK. The Baird Group was founded in 1894 with a passion for art, perfection and class. Baird collaborates with partners like Debehams and House of Fraser and other independent high street store operators. The company also has a chain of retail stores too under Suit Direct, Racing Green and Jeff Bank under the auspices of Young’s Hire, a UK suit hire firm.
Style guide
On the website is a style guide menu detailing different sizes for different wears. The size guide page is categorized under regular fit, tailored fit, slim fit, big and tall, trousers and belts.
Delivery
Suit Direct’s delivery plan is quite different from any other men formal wear brand. Orders are dispatched all through the week except on bank holidays. A confirmation email will be sent as soon as a customer’s order is dispatched. But it is impossible to change the delivery address of the initial order once it leaves the warehouse and the customer service can be contacted if an order must be adjusted before dispatch. The standard delivery charge on all UK Mainland orders over £70 is free to be made within 2-3 working days. £4.95 is billed for orders under £70. For overseas delivery and returns, the customer service can be reached.
Returns
Every company wants the satisfaction of its customers but if you would like to return an item you can do so. There is a 28-day time frame from receipt of an order to return an item so long as they are in perfect conditions. On Suit Direct, overseas returns can be made. But the thing with this is that anyone returning an item outside the UK will incur the cost of the return postage to the warehouse. Goods can be returned on the condition that they are in a perfect condition.
Indeed nothing feels better than an elegant well-tailored wear that is ideal for the perfect occasion.