Added 1 years ago
Although driven by innovation, if the company didn’t deliver the correct office products to you at the end of the day, it wouldn’t be doing its job properly. Office supplies supermarket refuses to compromise or cut corners in any part of its own development and for this reason is really passionate about the quality of its supplies to make sure it succeeds in making best impression on its customers. The people who matter most are the customers! The company truly values and appreciates the support it gets from its customers and focuses on listening to what they have to say, whatever it might be, so the company can keep doing what it does well and change what it can do better.
Whether your office supplies order is for office machines, office furniture or office stationery, rest assured the customer service from your local specialist is going to be exceptional. With many years of purchasing experience, the company believes it is spot-on and accurate at selecting the best products for its customers with affordable price tags. It also prides itself on its obsession about the quality of products sold or services delivered.
Shopping On Office Supplies Supermarket
Office supplies supermarket provides office supplies to thousands of UK businesses daily and helps its customers save so much money with its huge discounts on over twenty one thousand office products.
Go on the company website, browse the catalogue and select from various categories; ink & toner, furniture, paper & mailing, technology & machines, catering, safety & security, and office supplies.
The company works extra hard to deliver majority of its products to its customers the next working day, as long as order is made before 5:30pm. Special order items are estimated to be between 4-21 working days. While its couriers make so much effort in delivering items promptly, occasionally, items may arrive a day later. If after two days items still haven’t arrived, the company should know about it and should have contacted you. If for some reasons you haven’t been reached, kindly contact the company as soon as possible.
Delivery is free for orders above £70! For orders below £35, a £7.99 delivery fee will be charged, and £30.00 if delivery is to islands and highlands. For orders between £35 and £70, delivery will cost £4.99 only, £30.00 if delivery is to highlands and islands, and £40.00 for furniture items (except for office chairs).
Orders are delivered by FedEx couriers or local business partner. This ensures that orders are delivered fast and don’t get lost in the post. Furniture items are delivered by a designated furniture courier within 2-7 working days. Delivery of products is made from 9am until 5:30pm on working days.
All returns to be made must be reported online within 7 days after delivery. Items must be in their original packaging, sealed and unused. Arrangement will be made for items to be collected (unless otherwise agreed). There may be a 20% handling charge on returns made by businesses. Damaged or faulty products will be undertaken by Thesupermarketonline.com and replacement goods provided. Damaged products must be reported within 3 days of delivery.
Please note: certain products like food and drink cannot be returned.